Care and hosting
We host your site and keep it running
A website isn’t finished at launch. WordPress, plugins and the server all need regular updates, and sooner or later something breaks. We look after all of it, so you can get on with running your business.
What’s included
Every site is a bit different, but care with us covers the following.
Updates, done carefully
WordPress, theme and plugin updates on a regular schedule. We check the site afterwards, so an update doesn’t quietly break a form or a page.
Backups
Regular automatic backups kept off the server. If something goes wrong, we restore the site. You don’t have to.
Security
A firewall, malware scanning and quick patches when a problem is found. If a site we look after is ever hacked, we clean it up.
Uptime monitoring
We get an alert when your site goes down, usually before you or your customers notice, and we start fixing it.
Small fixes and edits
A new phone number, a staff photo, a change to a form. Send us an email and we’ll take care of it.
Someone you can call
You get Igor or Sasha, not a ticket queue. We know your site because we built it or we’ve been looking after it.
Why not just use cheap hosting?
For a very simple site, you can. But it helps to know what you’re getting.
Typical cheap shared hosting
Your site shares a server with many others, so a busy neighbour can slow yours down.
Nobody updates WordPress or your plugins unless you do it yourself.
Backups are often an extra, or something you have to set up.
Support is a chat window, and it usually ends with “please contact your developer”.
If the site is hacked, the cleanup is your problem.
Hosting and care with us
Your site runs on dedicated IBM servers that we set up and manage ourselves.
We handle the updates and check that nothing broke.
Backups are part of the service, not an add-on.
When something’s wrong, you call the people who know your site.
If there’s a security problem, we fix it.
Sites we look after
Most of the sites we host are ones we built, like Brandt Meats. We also look after sites built by other people, and Webflow sites like Beneplan. If your developer has moved on and nobody’s minding your site, we can take it over.
Start with a free review. We’ll look at where your site is hosted now, what’s out of date, and what we’d fix first.
Common questions
What does it cost?
It depends on the site. A small brochure site and a busy online store need different setups. After a short call we’ll give you a fixed monthly price, and it only changes if your site’s needs do.
Do I have to host with you if you build my site?
No. We recommend it, because things are simpler when the people who built the site also look after it. But we can launch on your own hosting if you prefer.
Can you move my existing site to your servers?
Yes. We move the site, test it, then switch your domain over with as little downtime as we can manage. Your email stays where it is.
Who owns the domain?
You do. Your domain stays registered in your name.
What about SEO?
Fast hosting and a well-kept site help with Google, and we set up Search Console so you can see how you’re doing. We don’t sell SEO packages or promise rankings.
Want us to look after your site?
Tell us where it’s hosted now and what’s been giving you trouble. You’ll hear back from one of us within one business day.